Yes, we will make an effort to eliminate the background from the image as part of the production process. If you prefer to retain the background, kindly specify your preference in the cart page's note section.

We offer two types of shipping methods: express, which takes 3-4 business days, and standard, which takes 5-7 business days. These shipping methods can be selected on the checkout page.

Yes, you can pay in installments. During the checkout process, you may select "Klarna" from the payment methods for flexible payments.

Usually, pendants will closely match the photo, except for the background. Yet, if your photo is very dark or pixelated, the pendant might have fewer details and be less clear. If you're not sure, you can upload and send your image for verification through the Contact Us option."

Yes! We provide a 45-days free replacement guarantee if the products change colors or tarnish. However, you have to follow the care instructions provided with the product. We are dedicated to providing high-quality products.

Yes, you can. If you have any special instructions for your order, you may leave a detailed note in the note section. The note section is available on the cart page below the list of products.

Yes, our products are free from nickel and lead, ensuring they are entirely safe for wear.

We offer the flexibility to engrave an unlimited number of individuals on a pendant, and the cost remains consistent irrespective of the quantity of people featured in the image. Nevertheless, we recommend considering larger pendant sizes for images with more individuals.

Certainly. We have the capability to engrave any image that you furnish to us.

You can follow the sequential progress of your order by using the 'Track Your Order' section located above.